Sony Ericsson Worst (Nagpur)

One of the World’s Largest selling consumer electronic company Sony Ericsson is impotent in customer support at Nagpur,M.S,India.

original customer slip
original customer slip

This is my original acknowledgement slip given by accel front line (sony ericsson service center at nagpur.)

small & only customer service station at nagpur
small & only customer service station at nagpur

my k550i was submitted for repair (network problem) on 5th july 2008 (call id NGP-SE-602092-CP) & was returned to me on 1st aug 2008, still it had a problem in it (flash lights were not working). Here the service station personals said : “jus use the handset for 10-15days and by the time we will call the part for flash light.” but,

when i went there after 18 days on 18th aug 2008 ,they asked me to submitt the cell with new call id : NGP-SE-657115-CP and My customer complain no is :SE-743-2642.i did what they asked but still i have not got my cell (k550i) . i had call on 1800-11-1800 for 10th time on monday 15th sept 2008 and i was asured that some senior representative will have a talk with me before 3 pm .but nothing hapened ,neither i got a call nor the current status of repair.

10by 10 sq ft of room
10by 10 sq ft of room filled at SE service station & no place to stand

M not the only one to suffer ,there are thousands at nagpur, if company wants i can prove .

My last request to sony ericsson “please shut down your product sell at nagpur if u can’t give a proper service ”

please leave a comment “should i go for some legal (consumer forum) against sony ericsson or just boycott it “

7 thoughts on “Sony Ericsson Worst (Nagpur)

  1. This is hell, They not only provide Service for Sony Ericsson but also Seagate and other in just 20×10 room.
    Companies should take a survey before giving such franchise.

  2. yes my friend ,
    accel front line provides services of KINGSTON ,SEAGATE, SONY ERICSSON and that too in same room, 10*10sq.ft.!!!!!

  3. This is hell,i will never purchase sony ericsson phone in future They not only provide Service for Sony Ericsson but also Seagate and other in just 20×10 room.
    Companies should take a survey before giving such franchise.

  4. Arey duniya walo kabhi mat lena sony erricson phone…uski shakal par mat jana sirf shakal hai uake pas akal nai….
    not only the service center but the mobile itself is hell arey hell kya mai to bolugi “FATHER OF HELL”….
    yeh padhne ke baad bhi agar koi iska mobile leta hai to mai bolugi usse bada bewakuf shayad hi koi hai duniya me…
    wo apko khoon ke asu rulayega…
    buy anything not sony ericson..buy even a company mobile which was launched yesterday but not sony ericson….pls….
    sony wale murdabad….

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